Another Economist article with a subtitle of "Dynamic
Pricing" it discusses applying electronic price displays and constant
price updates to retail stores and its impact. Here is what it entails.
So basically, stores would use electronic
displays to show the prices of their goods. This obviously eliminates the
need for people to run around replacing price displays and obviously saves time
and paper. However this is not all it does. It allows stores to
adjust their prices every few hours or even every few minutes. Apparently
prices are affected by things like the time of day, weather, competitor’s sales
and any other condition imaginable. As such a store can pinpoint when a
discount is most needed to push the sales of certain goods, and as such some
sales can last hours as opposed to days. In effect the electronic pricing
displays smooth demand by adjusting prices based on want and need. This
allows the rich to pay more as they may come in during specific times of the
day, or buy certain goods more regularly during certain events while the poor
will save money as they require cheaper prices thus prices will adjust to move
sales to accommodate them. However this is still expensive for stores to
do in the short term and thus will, once it becomes more affordable switch
over.
In the meantime other businesses have
embraced the model. Sports events, concerts, zoos and similar that all
sell tickets can and have used this technology of constant price adjustment to
exploit demand for high value tickets while stimulating people to buy unwanted
tickets by making those ones cheaper. Thus demand is stimulated in one
event or part of a concert hall while the other is curbed thus ensuring more
seats are filled and maximizing profit. Toll booths too can and have
used this technology to adjust their prices every five minutes to get drivers
to keep moving so as to avoid a higher price. Airlines already use this
too by charging more for frequent flyers due to thinking that trips are job
related. (Even Amazon adjusts their prices every hour).
There is a risk however as Uber found out
the hard way. Their reputation was damaged when their prices shot up 8
fold during and post hurricane event. People saw it as price gauging even
though it was merely them adjusting for all the variables that affect supply
and demand for their services. As such they have capped their cost
increases to 3.5% maximum during such events.
People also learn to play this price game
as some people will go to internet cafes or areas which are considered poor and
buy an item thus fooling the algorithms put in place. Truth be told. I
have no problem with this as it means people will go and do business in less
affluent areas and thus stimulate that area’s economy buy also buying local
goods.
Final Thought: This is a great idea as people can
save more money and businesses maximize profits thus keeping them in business
in the first place. Sure there are people who may not like being charged
more which is why balance is needed, but the advantages in savings for
businesses and people as a whole is too much to pass up.
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