Some people disparage the millennial generation, but they are not
bad. In fact, they just communicate differently from everyone else.
So how does one generation hope to interact with another?
Talking To Millennials: First off, millennials want to act
on issues. They see a problem and they want to solve it. Problem is
they do not know what they can do to actually help. Additionally, they
lack the knowledge on what is going on to be able to solve the issue.
This is due to the lack of attention spans they have (a problem that gets
worse with each generation due to technology and its instant gratification
effect). Thus, the key issues for communication is informing them on a
situation and how exactly they can be effective in helping. As such,
when an older generation talks to a person from a younger generation they have
to make every word count. The explanation has to be concise and easy to
understand all at the same time. All the while the person communicating
the problem and potential solution must explain the why and the how. It
can be difficult to do especially if there is a lot of details to provide.
So talking as if you are writing bullet points could help.
Basically easily digestible pieces of information which will then arm them
with information which in turn allows them to act.
Conclusion: Millennials are good hearted and
generally they are principled, but they just say and do things differently.
Their brains process information quicker and thus when someone says
something that is too slow they lose interest. In other words they feel
their time is being wasted. So try altering how you speak to make info
come out faster and simpler. The results may just surprise you.
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